Process Automation

Process Automation

Business Process Automation System (BPAs) intro

Business process automation system (BPAs) is the use of technology to automate repeatable, day-to-day tasks. Some of the common processes that can be automated are document approval, employee onboarding process, procurement process, etc. BPA also allows businesses to accelerate how work gets done and increase productivity by routing information to the right person at the right time through user-defined rules and actions. With the help of BPA, you free up employees of doing the recurring business processes with the help of software and different application integrations so instead of having your employees do menial and simple tasks, you just let the software take care of the process. Therefore, by taking humans out of repetitive tasks that are better handled by an automated system, it saves time and reduces error rates.

Workflow Management vs. BPM

In the world of process management, two types of software dominate the market: workflow management and business process management (BPM). 

Although BPM and workflow management address the same business needs, they cover different aspects. Workflow management allows you to coordinate certain repetitive tasks and procedures to save time and do the work more effectively. Workflow focuses on people and instructions, describes the role of each individual involved, and allows you to organize your daily work processes better.

BPM, on the other hand, is a more complex approach to handling your business processes. BPM is any combination of modeling, automation, execution, control, measurement, and optimization of business activity flows, to support enterprise goals, systems, staff, customers within the enterprise boundaries.

Why do you need a BPM system?

The multitude of benefits that implementing a BPM suite can provide have been clearly shown, and here we’re going to take a good look at each of them.

Creates accountability

By automating workflow, you effectively create one person to be responsible for every part of the process. By doing this, everyone knows what specific tasks they are responsible for. This also reveals which tasks take the most time to complete.

Reduces costs and error

Workflow automation reduces errors because it keeps necessary tasks from going unnoticed. So, no more excuses of “no one told me!”.

Empowers employees to manage their own time

Now management will know immediately if their tasks are not completed on time. No longer will supervisors have to manage every employee or spend too much time checking on their progress.

Creates more workplace efficiency

By creating customised workflow automation, you can assign approval responsibilities to anyone within the company, no matter what the current reporting hierarchy is. Management no longer has to intervene in every task.

Elements of Business Process Automation

BPM first concentrates on automating the processes then fine-tuning and optimizing them. Based on strategic and operational needs, each organization will vary in terms of the order in which they automate.

There are three main elements through which business automation happens:

  • Process Management

In the management step, we plan out your overall business process in three phases including Planning, Mapping, and Governing process.

Process Planning: we define the most impactful processes in your firm and workflow.

Process Mapping: our experts design graphical maps using BPMN standards to show high-level processes in your organization. These flexible and intuitive maps provide you with total control over the processes.

Process Governing: This allows staff to collaborate on the improvement of processes and lets you control process revisions to improve your organization’s productivity. These attempts engage all of your teams in improving and keeping everyone involved in every step of the process.

  • Process Automation

It’s clear that a successful automation process should use all the possible assets for the best efficiency.

Our designs allow you to create advanced and complex workflows using a user-friendly and intuitive platform. The drag-and-drop interface lets you get your processes up quickly and increases collaboration using multiple channels.

Forms: are one of the essential parts of any automation process. The interface allows you to capture data on all devices including mobile and keep the tasks moving forward by getting everyone involved in gathering information step.

Workflow and automation: This step allows us to automate manual repetitive tasks using our workflow designer tool. This graphical tool allows users to identify which step of a workflow are they in and what are the remaining steps.

Document Generation and eSign: You can also benefit from the automated document creation feature to generate and share documents based on a pre-defined template such as contracts, work orders, and other necessary documents with just a few mouse clicks. Moreover, we have integrated our system with the electronic eSign platform to speed up the tasks related to e-signatures in a secure and intuitive approach.

  • Process Optimisation

Leveraging the data obtained through automation, we optimize the processes you have in your business for the best results.

Monitoring Processes: with a strong reporting tool which graphically shows how many workflows are running and where the bottleneck is located and how many task processes per day by each staff, you would have more visibility inside your organisation.

Analyzing Processes: monitoring will help in analyzing the results through visualizations and other practical elements. So, you can have a better understanding of the real workload of your organisation.

Improving Processes: Once you understand what is happening, then you can make adjustments and improve processes by reviewing them.

Building workflow using Nintex, MS Power Automate, or Sparknit

It is often baffling for businesses to choose between workflow designer tools and the right platform as an automation engine. When the decision time comes, organizations should make a difficult decision between using Microsoft Power Automate (formerly MS Flow) or choosing a 3rd party platform such as Nintex Workflows or Sparknit workflow. Here we’ll discuss where to choose each set of tools for specific purposes:

Installation:

Nintex: have various versions that might or might not need installation depending on scenario and application.

Sparknit: have various versions that might or might not need installation depending on scenario and application.

MS Power Automate: comes with Office 365, and you can start using it right away without any additional setups.

Third-party applications: (When it comes to connectors for third-party tools)

Nintex: gives you a few options since you can only find connectors for the major applications

Sparknit: gives you fewer options compare to Nintex since you can only find connectors for the major applications

 Power Automate: there are hundreds of them for any application you want to use.

Cost:

Nintex: is the most expensive one and pricing is based on the number of workflows you need but has no limit on the number of users. Pricing for 10 workflows start from $13,000 AUD per year to $20,000 per year, you can use a free trial if you need it.

Sparknit: is the best value for money options that have better pricing compare to Nintex but include many of its features. It starts from $3,400 AUD per year for unlimited workflow.

Power Automate: allows you to choose from two options.

  • Workflow-based package with unlimited users which costs 6,000 AUD per year for 5 workflow
  • User-based choice with unlimited workflows. (The prices start from $15 AUD per user per month equal to $180 per user per year that vary based on the plan you select.)

Workflow expiry:

Nintex: yearly subscription

Sparknit: yearly subscription

Power Automate: monthly subscription.

Support of different platforms:

Nintex: web-based designer but have a mobile app

Sparknit: web-based solution

MS Power Automate: runs on the Azure cloud and have a mobile designer on Android, iOS, and Windows phones.

Typical customers:

Nintex: Supports a mid-sized or large company needs perfectly.

Sparknit: for small businesses and SMBs will work the best.

Power Automate: for small businesses and SMBs will work the best.

Real Case Scenario

Our client was a manufacturing company specializing in heavy machinery equipment. They accomplish multiple projects throughout the year and used to sign their contracts on paper. Preparing these documents used to take a lot of time and included various conditions that had to be entered into the agreements in detail. They were searching for ways to speed up this process and spend time on other essential aspects of the job, such as sales.

We applied an automated contract processes system in their workflows that acquired the necessary data from different general process cycles. Aside from the added accuracy, the compliance was improved dramatically since everything functioned according to the latest terms and conditions. Besides, replacing automated processes with manual ones brought them greater control to forecast for future plans.

if you would like to know more or just have a chat give us a call, will we be more than happy to help.